Embrace Childbirth & Lactation, LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the security measures we take to protect it.
By visiting our website, enrolling in our classes, booking services, or making a purchase, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Payment Information: Credit/debit card details and payment history (processed securely through Stripe — we do not store full payment card details).
- Health Information (HIPAA-protected): If you are a lactation or doula client, health information may be collected and protected under HIPAA. Please see our Notice of Privacy Practices for details.
- Technical Information: IP address, browser type, device information, and cookies to improve website performance.
2. How We Use Your Information
We use your information to:
- Provide and improve our services, classes, and consultations.
- Process payments and deliver products or services.
- Communicate with you about your account, services, updates, and promotions.
- Maintain compliance with healthcare regulations where applicable.
3. How We Share Information
We do not sell or rent your personal information. We may share information with:
- Payment Processors: Stripe processes payments on our behalf. You can view their privacy practices here: Stripe Privacy Policy.
- Service Providers: Third-party tools (email platforms, scheduling software, analytics) that help us operate our business.
- Legal Requirements: When required to comply with the law, regulations, subpoenas, or court orders.
4. HIPAA & Client Privacy
If you are a lactation or doula client, any health information you provide is protected under HIPAA. Please review our full Notice of Privacy Practices to learn about how your Protected Health Information (PHI) is safeguarded, your rights, and how you can access your records.
5. Cookies & Tracking
Our website may use cookies, pixels, and similar technologies to analyze trends, administer the site, track users’ movements, and gather demographic information. You can control the use of cookies through your browser settings.
6. Security
We take appropriate administrative, technical, and physical measures to protect your personal information. Payment transactions are encrypted and processed securely by Stripe. We limit access to sensitive information and train our staff on confidentiality.
7. Your Rights
Depending on where you live, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of the information we have about you.
For HIPAA-related rights (access, amendment, disclosure, restriction), please refer to our Notice of Privacy Practices.
8. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect information from them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Birth is not a service. It’s not a trend. It’s a deeply human, deeply personal experience. And it deserves care that is rooted in presence, trust, and real relationship.
